FAQs

Got Questions? We’re Here to Help.

At BottleShipping, we’re committed to authenticity, quality, and trust. Every bottle we carry comes directly from licensed distributors, verified suppliers, and respected brands — never grey-market or unverified sources. We carefully store, handle, and ship each product according to brand guidelines to ensure your order arrives in perfect condition. From the moment you browse our selection to the time your bottle is delivered, we make sure the process is seamless, safe, and reliable.

Frequently Asked Questions

FAQs

Q: Where do you source your products?

A: All bottles come directly from licensed distributors, verified suppliers, and reputable brands. We never sell grey-market or unverified products, ensuring authenticity and quality.

Q: How do I know my order is authentic?

A: We partner only with trusted industry sources. Every bottle is stored, handled, and shipped according to brand guidelines for quality and safety.

Q: How long does delivery take?

A: Most orders ship within 1–3 business days. Delivery times vary by location, and you’ll receive tracking details once your order ships.

Q: Do you ship to my state?

A: Shipping laws vary by state. Our checkout system automatically confirms availability based on your address.

Q: How is my order packaged?

A: We use specialized protective packaging designed to prevent damage during transit and meet industry standards for fragile goods.

Q: Can I send a bottle as a gift?

A: Yes! Add a gift message at checkout. We’ll ensure it’s beautifully packaged and shipped without pricing details.

Q: What if my order arrives damaged?

A: Contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.

Q: Do you offer bulk or corporate orders?

A: Yes, we provide bulk and corporate gifting options with personalized service. Contact us for details and volume pricing.

Q: How can I track my order?

A: You’ll receive a tracking link via email when your order ships. You can also log in to your account to view status updates.

Q: Who can I contact for support?

A: Email support@bottleshipping.com or use our online contact form for fast assistance.