Frequently Asked Questions
FAQs
Q: Where do you source your products?
A: All bottles come directly from licensed distributors, verified suppliers, and reputable brands. We never sell grey-market or unverified products, ensuring authenticity and quality.
Q: How do I know my order is authentic?
A: We partner only with trusted industry sources. Every bottle is stored, handled, and shipped according to brand guidelines for quality and safety.
Q: How long does delivery take?
A: Most orders ship within 1–3 business days. Delivery times vary by location, and you’ll receive tracking details once your order ships.
Q: Do you ship to my state?
A: Shipping laws vary by state. Our checkout system automatically confirms availability based on your address.
Q: How is my order packaged?
A: We use specialized protective packaging designed to prevent damage during transit and meet industry standards for fragile goods.
Q: Can I send a bottle as a gift?
A: Yes! Add a gift message at checkout. We’ll ensure it’s beautifully packaged and shipped without pricing details.
Q: What if my order arrives damaged?
A: Contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
Q: Do you offer bulk or corporate orders?
A: Yes, we provide bulk and corporate gifting options with personalized service. Contact us for details and volume pricing.
Q: How can I track my order?
A: You’ll receive a tracking link via email when your order ships. You can also log in to your account to view status updates.
Q: Who can I contact for support?
A: Email support@bottleshipping.com or use our online contact form for fast assistance.